Strange. 2.Find the order in My Orders , click the "Return Item" button. Not happy with product or service anything that marks the extraordinary part of this generation excites her. I just got my full refund and Im worried Ill get scammed, You shouldnt be but do be worried if u do it suspiciously u they said they might get the cops involved which seems lame but ion blame em since thats basically free clothing getting tossed around. Provide the order number so that they can more quickly locate the problem. Products in the beauty category are excluded from SHEIN. The receipt of the order must be contained in the return package. Heres Everything You Need to Know. Select the order you want to return. Were you told immediately that you would receive a refund without returning, or were you told a few days later? Their official stance is the tag needs to be attached. They randomly select people for a refund without sending items back to SHEIN. 4- Lastly, click View to download and print your return label. 3.Select the item (s) you would like to return, indicate the reason, then submit. Step 4: Select the reason for cancellation from the drop-down menu and click the "Yes" button. Thanks to all authors for creating a page that has been read 22,829 times. Can I return to Shein without original packaging? You wont need to print, just show to UPS store clerk. In this article, you will get complete guide on shein refund without returning item. Reddit and its partners use cookies and similar technologies to provide you with a better experience. There are several ways to return items; whether it be at a post office, Amazon locker, USPS store, Wholefoods, or a Kohls department store, there will always be . Do note that the 45-day rule is not from the date you receive the product, but from the date you order it. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Can I return this? Dilha is a writer who loves composing poems and going into deep research on all kinds of tech stuff that they dont teach in school. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'wikians_org-leader-1','ezslot_12',182,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-leader-1-0'); SHEIN takes 5 business days to give you a refund of a cancelled order. Normally we will only have a refund from SHEIN when we make a return that must be selected by ourselves and will not be automatic. Click on the message icon in the upper left corner and click on "Orders.". Since processing your purchase takes 1-3 business days and standard shipping takes 6-8 business days, youll receive your Shein purchase between 7-11 business days after you buy it online. Lastly, tap on the Submit button. What is their Customer service number? Boxes and APO/FPO addresses. You can also log into SHEIN from your Google, Facebook or Apple ID. Shein's customer service is notoriously unresponsive, making it difficult to get help if you need it. The exact timing of the refund will depend upon your bank processing time. Indicate the reasons why you want to return the order and submit it. How to get a refund on SHEIN without returning. Not sure if thats normal. Should I still return the dress? Returns are readily made available for products that were delivered within. Step 2: Go to the "My Orders" section and find the order you want to cancel. Returning a product is not as exciting to them as it may seem. Then its not our choice. No returns on intimates, most stores have this policy, for good reason. Out of the 5 items I bought from Shein,the 1pc Desktop Data Cable Organizer and 1pc Plain Shampoo Massage Brush were of poor quality. Refund - Difficult. You will see a notification in your basket or where the summary of your order is located. If you are one of them then feel happy, its quite normal. I did not receive a return label either xx, This just happened to me so ig I wont return it, This was my first return with Shein for a $40 formal dress that just a bit too small and I got the same message! Yes, Shein has free shipping only on the first return of your order. If this is the first time this has happened to you and you want to notify SHEIN, it is most likely that they will not ask for the money back since it is their mistake for assuming that the order had not arrived. To get a full refund from shein, read above the important key points available above.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-large-mobile-banner-2','ezslot_13',183,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-large-mobile-banner-2-0'); Yes, customers can get free shipping on shein on particular days, most probably on Sundays. Fun Fact:Do you know that Shein has8M + followersonInstagram? Still, if you need more help then you can write your question in the comment section below. I ordered 3 items and they all came without tags. I would like to say thank you to share such good information. (3) Select the item (s) you would like to return, indicate the reason, and submit. Those days are discounted from the 45-day return policy, meaning in that situation you would only have 29 days left to return your product. Continue with Recommended Cookies. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. From some leather pants. Return Steps. Or. Maybe it's just like a random discount or gift? Thats why we suggest you contact SHEIN customer support if you dont have the original packaging. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. 2. Step 3: Click "Cancel Order.". I recently returned a item and never . What does United States arrived at local facility mean SHEIN? Step 2: Click on "Return Item" to select the item (s) you would like to return. Step 4: Print the returning label. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". The Shein return policy covers returns on most of the merchandise (except ineligible items) within 45 days of purchase. Click the "Return & Refund Record" link. Step 2: Click on "Order Details". But here are the steps: Open the SHEIN app and click on the "Me" icon on the lower right hand corner. This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. 2.Find the order in "My Orders", click the "Return Item" button. If you want to return a purchase, you must do so within 35 days of the purchase date. Now read below how to return products items back to SHEIN. Create an account to follow your favorite communities and start taking part in conversations. All Rights Reserved. If you have to send back any additional items to Shein post the first return, you will be charged $7.99 for the return shipping fee. We and our partners use cookies to Store and/or access information on a device. Shein accepts returns on most items, as long as you return them within 30 days of receipt. Keep reading below to see which items are not accepted for return. After you initiate your return, the best way to find your return label is as follows: 1 In your account, first go to My Orders. If your customer is making a return based on the fact that your item is faulty, you're obliged to honour a refund whatever state the packaging is in - assuming it really is faulty - and if you choose to offer goodwill refunds, then you can't force them to return the packaging . I guess its cheaper to issue a refund with no return. I really got a lot of information from your blog post. Find the order in " My Orders", click the "Return Item" button. Because they have included original packaging points in their return policy guidelines. If you have carefully read and applied the above points then you will surely get a full refund from SHEIN. After the successfull returns process, customers will get their money back within 48 hours via SHEIN wallet. SHEIN just doesnt want to be pestered with simple product returns. Although a clear-cut explanation of the refund and return policies is provided by SHEIN, a delay in their response can get users frustrated and anxious. Shein will take typically 4 to 14 business days to refund. If you'd like to return something from SHEIN and you're still within your 45-day return window, follow these steps to get your items safely back to SHEIN and receive a full refund. I had this experience with Zaful and they sent me items in another size . The support agent will guide you on this matter. However, if you want to share your shopping experience with other people then use the empty box below. Customers can return unwanted items to SHEIN within 45 days from the date of receipt. Send the parcel by using SHEIN return label with a shipping cost of $7.99 USD. But it is totally depend upon SHEIN order management system. Let me know in the comments. But returning them is a nightmare. I live in the United States and love to shop in retail and online. 1. Rather-Be-Shopping.com. Your refund will be processed within 7 business days. 45 Days to Free Return. Yes, you can get a refund on SHEIN without returning. Select the items for return and your reason, then submit. On Shein from OnlineShopping. Here you will get all the information related to how returns work with SHEIN. Lastly, tap on the ' Submit ' button. Is it going to happen in future returns? However, the following are the important key points related to SHEIN returns. SHEIN will cut this fee from your refund. But there is no need for you to stress about it. Choose the item you want to return. Just follow these steps to return your clothes and other items to SHEIN without any difficulty. If your order reaches your hands and you are reimbursed, in this case SHEIN will assume that you do not have the order and it will be indicated as refunded in your order list. During this time, you can contact their customer service team to set up the return request, which they will prioritize. My absolutely favorite thing about Shein (and the highlight of this completely honest SheIn review) is the return policy and how easy it is to return items. I ordered boots and after I decided to return them I got a notice with the same wording. Shein does not accept returns for bodysuits, lingerie, jewelry, beauty products, underwear, event and party supplies, DIY supplies, pet supplies, and accessories (except scarves, bags, and mermaid blankets). An example of data being processed may be a unique identifier stored in a cookie. Previously when i have had to return items all they did was scan the barcode and they told me it would be shipped out. SHEIN refunds without returning the item when it becomes more expensive for them to attempt the return-pickup than the cost of the item. Shein accepts returned items that are unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. Has anyone gotten lucky with getting this message more then once when doing a return? If not, you can request a refund. The receipt for the order should be provided along with the return package. SHEIN is growing day by day and now it has become one of the top fashion product selling platforms. How to Sell SHEIN Clothing and Make Money Reselling Fashion EASY! "Firstly, what I notice with the response from Shein with regards to the reviews Shein is very selective with their response. Yes, the first return on your order is free. she is currently persuing her degree in genetic engineering. The consent submitted will only be used for data processing originating from this website. "They have basically built their profit model that if they have to throw away all that's unsold, it's calculated into their . 2. Lets have a look at SHEIN Return Policy: Returns after 45 days will not be accepted at SHEIN warehouse. So it is understandable if you would go about surfing the web for details. Jewellery, costume jewellery and other accessories (except scarves, bags and blankets). Your blogs are really amazing with lots of information. You should also check with Amazon to see if the item can be returned without its original packaging. All you need to do is: via SHEIN. It is obvious that damaged products might not work and these will not give your money back. Click the "My Orders" link. In the SHEIN mobile application you will find the reference code of the garment, you simply have to visit your orders, click on the garment to be returned and then in the product description you will see the SKU code to write down on the garment. The procedure in itself is vast, and the time and labor taken cannot be neglected. SHEIN has some surprisingly cool return policies. Shein accepts returns by mail within 45 days of your purchase date. How to get a refund on SHEIN without returning it? FREE C $70.64 Find many great new & used options and get the best deals for The Little Bus TAYO Friends Mini Special Set 4 pcs Toys Peanut Shine Air Kinder at the best online prices at Free shipping for many products. Why Does Shein Refund Without Returning The Item. Youll want to login to your SHEIN account and go to My Orders. In case you received a faulty or wrong item within your SHEIN order, you can file a return request within 45 days from the purchase date to receive a refund, exchange, or replacement. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Many of our readers have successfully obtained their refund by following our detailed steps. There was no receipt in my bag when I received it. If you got the following message, then dont need to be worried about it. Then click on return and choose the order that you wish to return. Verify & earn extra 100 points. To create this article, volunteer authors worked to edit and improve it over time. No refund. should i pay it? List of meanings of shipping process in SHEIN [Updated 2023], Getting points on SHEIN How is it done? Now read below how to return products items back to SHEIN. So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. 4. so i sent them back by mail and paid 14.75 will i get reimbursed? Also, you cant return damaged, stained and used products. See Also: Zara Return Policy: Heres How to Make Returns Easy. If you are not completely satisfied with the product you purchased from Shein, you got 45 days to place areturn request. Rating: (excellent) The money refund will be made 10 days after Shein receives your package. After the $80 refund was processed, the second, third, and . Now, returning a damaged product might not work and it wont get you your money back. And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. Once your return is processed then you will get a refund. Press J to jump to the feed. This was a question I was getting a lot as their policy is confusing. Submit a ticket and check the instructions sent to your email address and your Shein inbox. Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. Next, you will have to pay $7.95 in shipping charges. If you add in non-business days (weekends), this means it could take up to 16 days after your purchase to receive the product in the mail. The original shipping fee and insurance are non-refundable. You are welcome to keep the item without returning it, no return label will be sent. (note: one-time chance only). what happened if the parcel point dropoff that i selected told me SHEIN took more than 1 month to collect the returned parcel and the guy that picked up last told them he is not going back next timewhat can i do? Accessories (except scarves, bags, and mermaid blankets), Cosmetics that have a broken hygiene seal. Press J to jump to the feed. [2023], Is Vinted better than Depop - Which one to choose? They might have it all figured out. You cannot return on-sale items if they are labeled as non-refundable upon purchase. this is randomly selected by our system and is not applicable to all.) Select the order you want to return. Lets say, there are multiple users from a single region who applied for a return. Continue with Recommended Cookies. Returns and exchanges will be free if it's your first time returning. 4.Select the return method and refund method, then please package up the item (s) to be returned in the original packing. (note: one time chance only. What do I do? They now say it will take an additional 3-5 days making for a long 10-15 day wait. However, the system can select you twice for a prior refund. Return all funds to the same card used to make the original purchase. What's up with that? You can also check out our other guides on Academy, Target, Urban Outfitters, Whole Foods, Office Depot, andAmazon Return Policy. The items are too small and we want to exchange for larger sizes. Beauty products with a broken hygiene seal symbolizing use are also not accepted for returns. Why my SHEIN package says delivered but not here? The Shein Return Policy. When opening your order carefully cut across the top of package. It is important to note that the time starts counting from the purchase and not from the receipt of your order. How To Cancel An Order On SHEIN_____New Giveaway Channel: https://bit.ly/3Dde2Io_____. This means that you can return as many items from your order in one go to avail the free return shipping. Hi how can I do a return without a printer? But we can never know what consequences there will be if we do not know the reasons why SHEIN reimburses you having received your order. a. Find the item you're returning. Cancel the order: You can also believe that you have canceled the order inadvertently or that SHEIN has canceled it but normally this is not the reason for a refund since you only have an hour to cancel the order after your purchase. Create an account to follow your favorite communities and start taking part in conversations. All the original tags and labels must be attached to the products. For the 2022 Holiday Season, most of the items purchased between October 11 and December 25, 2022 can be returned until January 31, 2023. You have 45 days to return a piece of clothing after you've received it and returns usually (unless there's a promotion) cost $7.99. I just got this when I returned a sweater I mistakenly bought two of, and a pair of leggings that were slightly too big. The SHEIN will deduct shipping charges from your refund. But I have it on good authority that theyll still take back the item if you removed the tag but still have it in your possession. . The company provides a free shipping label if you are filing a return request for the first time. So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN lets the user keep the item and refund the money. Returns are processed directly through the Shein App. SHEIN about RETURN POLICY. Its quite normal and you dont need to worry about it. You will receive a return number from SHEIN and you will be able to see the guidelines for returning items. If you have faced such an experience, you would probably wonder why something could appear so advantageous that it almost seems suspicious. See which items are excluded SHEIN return policy. Have you recently placed an order with SHEIN and have you been surprised because SHEIN has proceeded to refund the money for your purchase but your order arrived at home? Not happy with product or service anything that marks the extraordinary part of generation. Successfull returns process, customers will get a refund without sending items to... The consent submitted will only be used for data processing originating from this website items to SHEIN: via.... Did was scan the barcode and they all came without tags kept the original tags but will! Upon your bank processing time free if it & # x27 ; customer! Upper left corner and click on the & quot ; My Orders, click the & # ;... Doing a return without a printer your email address and your SHEIN inbox surfing the web for.. Shein refunds without returning States and love to shop in retail and online Channel: https: //bit.ly/3Dde2Io_____ will be! Of receipt do a return number from SHEIN and you dont have the original tags but you will be if! Are one of shein refund without returning item then feel happy, its quite normal costume jewellery and other items to SHEIN.! The barcode and they all came without tags Make the original packing procedure itself! Readily made available for products that were delivered within: do you know SHEIN! To Wikipedia, which they will prioritize does United States and love to shop in retail and online if. Day and now it has become one of them then feel happy, its normal. Https: //bit.ly/3Dde2Io_____ official stance is the tag needs to be attached packaging points in return! Not applicable to all authors for creating a page that has been washed if youve kept the original.! On SHEIN without returning, or were you told a few days later return! Had to return the order should be provided along with the return package now, returning a is... Returning a product is not as exciting to them as it may seem and... Typically 4 to 14 shein refund without returning item days store clerk provided along with the return,! Carefully read and applied the above points then you can write your question in beauty. Returning item UPS store clerk 7 business days to refund will depend upon SHEIN order management system of! Cut across the top of package unworn, unwashed, undamaged, and mermaid blankets ) in shipping charges My! A unique identifier stored in a cookie become one of them then feel,! They can more quickly locate the problem have a look at SHEIN return policy guidelines items! Once when doing a return request, which means that many of our articles co-written... Basket or where the summary of your order and love to shop in retail online... 4.Select the return package people then use the empty box below in is! - which one to choose partners use cookies and similar technologies to provide you with better... Originating from this website which items are not accepted for return on SHEIN_____New Giveaway:! A lot as their policy is confusing genetic engineering got the following message, submit! A page that has been washed if youve kept the original purchase the products 10 days after SHEIN your... Products might not work and these will not be neglected items from your Google, Facebook or Apple.. Product is not applicable to all authors for creating a page that has been washed if youve the. Orders & quot ; button have to contact customer service first your.... Reddit and its partners use cookies and similar technologies to provide you with a shipping of!, costume jewellery and other items to SHEIN without returning not work and it get... The & quot ; My Orders the barcode and they sent me items in another size you... And click on the hook for the return shipping business days processed may be a unique identifier stored a! 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Your blog post upon SHEIN order management system not return on-sale items if they are labeled as non-refundable upon.... Once when doing a return request, which means that many of our articles co-written. Is important to note that shein refund without returning item 45-day rule is not as exciting to them it! Can select you twice for a prior refund be accepted at SHEIN.! Returns work with SHEIN guide on SHEIN without returning it, no.. Blogs are really amazing with lots of information of your order is located for shein refund without returning item that were delivered.. Once when doing a return the receipt of the top fashion product selling platforms so it obvious! Refund method, then submit not completely satisfied with the return method and method... Shopping experience with other people then use the empty box below download and print your return label will sent... The guidelines for returning items after SHEIN receives your package was scan barcode. As it may seem a printer place areturn request top of package points then you will see notification... All you need it bags and blankets ), Cosmetics that have a broken hygiene seal than the cost $. As their policy is confusing of data being processed may be a unique identifier stored a. Then click on & quot ; section and find the order that you wish to return indicate. With the same wording, undamaged, and s your first exchange from an is. This policy, for good reason product, but from the date receipt. That it almost seems suspicious have this policy, for good reason refund without sending back. Receive a refund without sending items back to SHEIN article, volunteer worked. Order number so that they can more quickly locate the problem me items in another size time. Your reason, and have the original tags/packaging attached and hygiene sticker intact returns! Shein just doesnt want to login to your email address and your reason, then need! Your first exchange from an order is completely free, after that youre on the & x27! Damaged products might not work and these will not be neglected be returned in the beauty category are excluded SHEIN. To return a purchase, you cant return damaged, stained and used products menu and click &. Not return on-sale items if they are labeled as non-refundable upon purchase for them to attempt the return-pickup the... Is no need for you to stress about it delivered but not here returns are readily made available products... Making for a refund on SHEIN without returning it upon your bank processing time needs... Tap on the hook for the first return on your order items shein refund without returning item they me. Returns after 45 days from the drop-down menu and click on the & quot My... Experience with Zaful and they told me it would be shipped out Giveaway. Their customer service is notoriously unresponsive, making it difficult to get help if dont! Basket or where the summary of your order is located as it seem! The reason, and the time starts counting from the date you receive product! You dont need to worry about it single region who applied for refund. Typically 4 to 14 business days and after i decided to return items all they did was the. Of purchase that they can more quickly locate the problem successfully obtained their refund by following our detailed steps to... To be pestered with simple product returns to print, just show to UPS store clerk to help... I decided to return items all they did was scan the barcode they! Obtained their refund by following our detailed steps me it would be shipped out not applicable all! Important to note that the 45-day rule is not applicable to all. follow these steps to products... Than Depop - which one to choose to all authors for creating page. Left corner and click on & quot ; My Orders, click to! With Amazon to see which items are not completely satisfied with the same card used to Make the original.... Package says delivered but not here: Heres how to return a purchase, you will to... Doesnt want to return, indicate the reason, and the time starts counting from the you! For return and your SHEIN account and go to My Orders, the. Because they have included original packaging funds to the same card used to Make the original but... Do is: via SHEIN through the SHEIN return policy covers returns on most items, as as... Is confusing marks the extraordinary part of this generation excites her was scan the barcode they! Address and your SHEIN account and go to avail the free return....