Remove dust bin and make sure nothing is blocking suction. As your shark IQ Robot Vacuum is automatically controlled, Software Malfunction is very common as no software is completely bug-free. We can mention some similar reasons that can lead your shark vacuum to error 2, such as The dust bin being clogged up and Battery failing. Required fields are marked *. This supports the following product SKUs RV750CA, RV750_N, RV750R01US, RV765, RV765CA, RV771, RV771R00US, RV850, RV850BRN, RV850C, RV750R00US, RV750R0101US, RV750R31US, RV755_N, RV771R01US, RV771R31US, AV754, RV871, RV850WV and RV851WV. Maybe the device battery is damaged, thats why the robot is being stopped after every few minutes. auto_bed_leveling Lotmaxx_SC-10_Shark ERROR 6 CLEAN LED Solid BLUE This is not an error but an indication that your vacuum cleaner is in sleep mode. and on. If the Brush Roll Is Stuck, no matter how the machine pushes, it will not work. Manually carry it to the dock station. This indicates a cliff sensor error. (RED) flashing. DOCK LED Flashing RED This is an indication that the front bumper has an issue. In that case, you need to clean the brush roll somehow. CLEAN (RED) + DOCK (RED) +! Register Guarantee. Check fuse or breaker. charging. In that case, replacing the battery is the highest recommendation. Connectors, Check condition of DX-BUS Cables and Restart with the POWER button and slide the Floor Selector to Hard Floor for suction only cleaning. This post contains affiliate links, we may earn a commission at no additional costs to you. This will work on the Shark ION, Shark EZ, Shark IQ and the Shark AI. The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. When encountering an error, a Shark robot will stop and keep blinking red or blue, sometimes even alternating between one another. Remove and empty the dust bin, clean the filters, and remove blockages to ensure nothing is reducing suction. You need to remove any debris from the side brush. You can come across this kind of error when you are trying to charge your Shark vacuum. Move your robot to a new location and make sure the front bumper moves in and out freely. Clearing the obstruction will fix the issue instantly. The Pro Steam Pocket Mop will not make steam. This means the brush roll has an obstruction. A few words for internet connection issues. One more recommendation is not to use third-party batteries and components for a lower price because that may be incompatible and harm your device in the future. Clean all the drive wheels and get rid of any. Please turn the power off and back on. Battery Icon Flashing RED This is an indication that the battery is critically low and requires recharging. With this error, your vacuum cleaner may not start. Discuss on the "Tech Support Help" forum for the Lotmaxx SC-10 Shark Group group on Thingiverse. If thats you, then youve come to the right place. All LED lights are off: Unit is turned off. Also, try moving the robot to a new location free of obstacles. Clean it to ensure its movement is free and easy. (The Blue Light is NOT Illuminated.). Here, you need to locate the dual rotating side brushes and check if one of them or the two of them are entangled. Try to inspect where the obstacles are stuck. This is probably due to blockages and dirt in the filters. Lets look at the error codes for everyday Shark error codes. (RED) flashing: Wheel motor encoder failure. Explained. Shark Ion robot error codes The front-wheel sensor, wheel drop sensor, or bumper is flashing blue: It means it is reporting an error. As a result, after a certain period, the device gets stopped suddenly. Developing this blog to update and publish my recent reviews and research. Contact Service Agent Note: In some cases a motor This vacuum cleaner is equipped with a motor protective thermostat. Error 26 is a lack of air flow and is an indication that the air filter in the dock station needs a good cleaning. Shark Troubleshooting Guides. If the unit has just been reprogramming this Shark ION is another series of vacuum cleaners developed by Shark. In case the device has no issue at all. Welcome to Check Appliance. Each error code shows a different combination of lights on the Shark robot vacuum flashing, alternating, or becoming red. that the battery is sufficiently charged. So, finding the source of the issue is totally up to you. Also, empty the dustbin and clean the robots filters. 2. Air Fryer vs Toaster Oven Which Is Right For Your Home? However, it can be hard to tell what all the errors mean and how you can fix them. There is another way to perform a factory reset on your Shark Robot. This indicates that the main brushroll is stuck. Lets explain. If the light continues to come on, you may need to take the vacuum to a repair shop. This disturbs the free movement of wheels. To resolve this, move the Robot onto a flat surface or remove any obstacle thats blocking the Robots path. Theres a Blockage in the brush roll. Device id: 194BA69. This can be defined as a common type of disruption. Product information Brand Kenmore Special Feature Corded Form Factor Cannister Color Purple Filter Type Cartridge Model Name Pet Friendly Lightweight Bagless Compact Canister Vacuum with Pet Powermate, HEPA, Extended Telescoping Wand, Retractable Cord and 2 Surface Recommendation Carpet Product Dimensions Kirby Vacuum Review Kirby is an excellent carpet cleaner, but it is heavy and challenging to transform for tool use. System excluding devices connected to DX Power Module. Check for Open or Short Circuits in Pot wiring. The Shark Robot ION is turned off, Turn on the power switch, if nothing happens, try plugging into the charge unit. If you own a Shark Robot it can be confusing if it just stops working and starts flashing lights at you. To fully understand this code, you should really consult your user manual. fault that occurs whilst driving may cause a 6 flash fault to be When all 3 lights are solid blue, your robot is fully charged. This indicates that the dust bin has not been inserted correctly. This indicates that the Robot is stuck and needs to be placed on a level surface or an obstacle needs to be removed. Shark Robot Vacuum Filter Problems Solution 3. Restarting your phone may also help similarly because continuous use may produce lag and system bugs (Minor). Rebooting your Wi-Fi router may boost the connection as the cache is being cleaned automatically with a fresh start. The DOCK and SPOT Lights Flashing Together. Your email address will not be published. In this situation, your shark vacuum will be showing error 2. If the robot is showing this error, you need to simply pick up the Shark vacuum and move it out to another space. The DOCK button will flash RED, and the POWER button will flash RED. Try to Cycle the power switch, and if there are no responses, place it on the charging dock. Fixes: You dont need to open the device first. Please turn it on or plug it in for charging to see a response. If neither of these solutions works, then it may be time to contact customer service for further assistance. The Dutch fintech company VI Company found an error in the operation of the popular i . Remove any debris from around the brushroll and ensure that it can spin freely. The bumper could also be having an issue. And finally, the troubleshooting and fixes you should apply. Once you notice that your robot is having trouble moving, try to check that over different types of surfaces like the carpet or floor. For unstable software bugs, your shark vacuum may start showing you error codes that are not meaningful. Then remove them carefully without occurring any damage to your device. This may be the result of residue from chemicals previously used to treat the floor. Verify the Steam Control button is illuminating a solid blue color, indicating a steam setting has been selected. It means that there is a blockage at the main brush roll, and you need to clean the dirt from the brush before the error can be reset. You will find the Power Switch, Press and hold the switch for 10 seconds. To resolve this you will need to remove any blockages and clean the filters and remove the dust bin to ensure theres nothing blocking the suction. The dust bin is not fitted correctly. If you see any, remove them. This is probably due to blockages and dirt in the filters. 2. 1. And at some point, error 2 will occur when the brush roll can no longer spin freely. and cabling, Check the right park brake, Was this article helpful? Vacuum With Beater Bar Or Without Beater Bar? Battery Charge too high. It may have jammed because of the accumulation of dirt, and you need to clear the dirt. Replace the SHARK Control Unit, Check all Connections and Wiring I cant say how many times I have been halfway through cleaning and had to stop because of a vacuum error. 121, 122, 135. Shark has 4 major robot vacuum models. your Shark ION Robot only connects to 2.4 GHz Networks. Thats how the type of dust will differ. Placing the robot on a flat surface will help solve the issue. Turn scooter power off leave for a few minutes and turn on again. GeeMo G130 Cordless Vacuum Cleaner Pros The vacuum is easy to operate It is a 4-in-1 vacuum cleaner Pet friendly Not expensive Cons Weak battery life Key Features 1. You will know that it's error 2 when all the three-button indicator lights on the top side of these vacuum cleaners flashes. But whichever model you own, youll be able to find the reason for the error code in this article. To resolve this, you need toclean the bumper out thoroughly and make sure that the bumper can move freely. Usually, hair, cotton, and obsolete ribbons get stuck with the wheel. What to Do When a Shark Vacuum Loses Suction. That means the suction motor has failed. If there is junk and clogged-up debris, you have to remove those carefully. The device will reboot, and the resetting is done. Cause: The suction motor of the robot cleaner is facing some failure or issues. The front bumper is probably stuck to resolve this, clean the front bumper and ensure it moves freely. This is a complete failure of the motor. Finally, when you see an error 26, there is a blockage in the dust bin compartment of your Shark vacuum. The Robot could be stuck by an obstacle, move the Robot to a level surface or remove the obstacle. Your email address will not be published. Ensure joystick is released at power up. Amazon and the Amazon logo are trademarks of Amazon.com, Inc or its affiliates. Bottom Line Ms Wolffie. Vacuum With Beater Bar Or Without Beater Bar? / Vectric Wizard. If you are inexperienced with the shark vacuum cleaner and get annoyed with any problems, there is good news for you, all problems can be easily solved and avoided by using our methods and tips below. Check filters to see if they need cleaning. Related: What to Do When a Shark Vacuum Loses Suction. CLEAN flashing blue: The front wheel sensor, drop sensor, or bumper is reporting an error. (RED) flashing: Suction motor failure. How to Fix Shark Robot Vacuum Error 2 (Obstruction) 1- The brush roll is the most common cause of "error 2". The way to fix this is to clean out the dust bag and check for clogs in the vacuum. Why Is There a Red Light on My Shark Hoover? As an owner of any of the Shark ION vacuum cleaners, there are a number of error codes that you may encounter as you are using it. How do you fix the Shark robot vacuum's error 2? Be sure to follow the "Steps to a Shark Clean Floor" and the "Pad Care Guide" in your manual to prevent this issue. Remove any debris from around the brushroll. connections and cabling, Check the left park brake, connections 2.1 Scenario #1. I've spoken with both Vudu and Sharp and neither can help me with this. The absolute reason behind this is that the device cannot move because of any kind of obstruction. Clean the brush roller 3. Move your robot to a flat surface away from the magnetic boundary strip and try cleaning again. There are 2 main ways on how to reset Shark Ion Robot vacuum: 1) Factory Reset via the App This is the most recommended way to factory reset your Shark Ion robot. Many users, after investing in a vacuum cleaner, expect it to run smoothly and solve their problems, which is also the intention of the developer. Take any semi-sharp tool and remove the destruction. To resolve this, turn the power off and on again. At iRobot, we only want to use cookies to ensure our website works, provides a great experience and makes sure that any ads you see from us are personalized to your interests. This error has to do with the movement of the Shark vacuum inside your house. CLEAN (RED) flashing You need to know that your cleaner robot is working automatically, moving to different areas of your room by using the sensor detections. Most of these errors are indicated by the LED lights of your Shark ION robot vacuum cleaners. But below are the error codes for the most common faults separated for each model of Shark Robot. They consist of easier UI. Remove any debris from around the brushroll. It has a high airflow and is an efficient vacuum, but it is a fan-first structure, so all dirt and Shark ION Robot Error Codes Obstruction (Error 9, Error 2 Not Working), How to Fix? The only way to resolve it is to replace the battery with authentic customer care. For further help, you can reach out to customer support from Shark. When they report an error, then you need to contact customer support. Select your robot (Ex. To fix these fault codes, you won't need costly tools. CLEAN LED (WHITE) and DOCK LED (RED) The Shark AI robot vacuum cleaners use magnetic strips to mark the no-go zones when cleaning. Take a look through the list below and see if any of the lights are on or flashing on and off on your Shark IQ or EZ Robot. Battery Connection and Terminals Check Condition of Batteries, Check Battery voltage is below 32V Check STEP 3 Select Robot (Apple iOS Only) Exit the app and open the Wi-Fi settings. And as the machine is forcefully stuck, it will show error 2. Power off the robot, then back on. Dade Group LLC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking toAmazon.com. This supports the following product SKUs RV1000AE, AV1002AE, AV1010AE, RV1001AE, RV1001AEC, RV1001AEES, RV1001AEQ, RV1010ARCA, RV1100ARUS, RV1101A1CA, RV1101A1US, RV1101ARCA, RV1101ARUS, and UR1005AE. Some of these are: To understand what each code stands for and how to fix the problem with each code, keep reading our detailed guide. filters. With this information, not only can you get your house cleaner faster, but you can understand problems as they present themselves. Consult a service agent, Wrong type of Control Unit connected In order to resolve this issue, you just need toplace the vacuum back on the charging base and check to see that the blue light is switching on to indicate it is charging. So, Lets get started. So often, the device is left without docking properly because there is any disruption between the dock and the robot. Shark WANDVAC System Pet Ultra-Lightweight Powerful Cordless Stick Vacuum with Charging Dock . Shark is a perfectly well-known brand that helps you keep your home clean with an automatic process. Please pick up your robot and place it on the dock. Battery Charge is running low, Recharge Batteries as CLEAN (RED) flashing: Robot may be stuck on an obstacle. And for a different types of dust, your vacuum will face issues differently. Red Replace LED light is on: Your battery is ready to be replaced. The two vacuum cleaners share almost the same technology and therefore tend to indicate similar error codes that can also be solved through similar means. You may see this error if the battery is low and needs recharging. + Wi-Fi (Flashing RED alternately): Wrong user name or password for your Shark account. There are a few possibilities for why your Shark robot vacuum is blinking. Battery should be fully charged before using. CLEAN (RED) + DOCK (WHITE) +! As your shark IQ Robot Vacuum is automatically controlled, Software Malfunction is very common as no software is completely bug-free. After a longer period of use, this may be very helpful. This indicates that the dust bin isnt fitted correctly, remove the dust bin and refit correctly. Most of the time, the fabric and debris-type dust gets stuck in the side brushes and stops them. The error codes vary depending on the type of Shark robot you have. But we will be talking about their problems and troubleshoots so that you wont face that crisis later. However, there are three things you can do to fix this issue. CLEAN (RED) flashing- The robot is stuck. As your device has a full-time duty with dust, it is very much possible to have issues of dirt and dust clogging. However, to maintain optimum performance it is recommended to connect the Robot to the Shark app so that it can receive any updates etc. You better contact Shark Customer Service as soon as possible for seeing help with the charger. Clear any obstruction from the rotating brush. Vacuumist.com 2022 | All Rights Reserved. RGBSHARK Redeem this code for 80 Shark Teeth (New) SHARKBITE2 Redeem this code for 200 Shark Teeth 1BILLION Redeem code this code for 100 Shark Teeth SimonsSpace Redeem code this code for 50 Shark Teeth FROGGYBOAT Redeem code this code for 50 Shark Teeth The battery is so degraded that it cannot supply enough power for too long time. This one indicates a notification about the battery when your battery is ready to be replaced. If you recently rebooted your Shark robot vacuum, you may see the signs of error 21. Your problem will be fixed. After its done, your ION vacuum will be working fine again. Posted on Published: June 3, 2022- Last updated: October 7, 2022, Why Does Steam Verify Installation Everytime? Connectors Check Hazards were not turned on at Power Up. When you see this happening, then it's an indication that the suction motor failed. To resolve this turn the power off then on again. My Account. section below, A communication fault exists between the power module and remote, Check the power module for a fault, the cable for damage, and The simple way to handle this error is to move the robot from where it is to another spot, preferably one that is level. BotBoundary error. 10 Affordable Cleaning Gifts for Daily Use, How to Replace Your Bissell Style 7 Vacuum Bags, Comparing Steam Mop and Wet-Dry Vacuum Cleaners. In the end, most of these problems are easy to solve with the easier steps we have included. This indicates the failure of the Suction Motor. Blockages in the filter may turn into this issue so easily. If the device is left for so long, use some degrader, liquid solution, or cleaner that removes dust clusters. Check for debris on the side brushes and remove them to fix the issue. Clean the bumper and make sure it moves in and out freely. This site is owned and operated by The Dade Group, headquartered in Texas, USA. condition, Shark uses flash codes to indicate a fault, see the diagnostic Clean the cliff sensors, move the robot to a new location, and start cleaning. DOCK (RED) flashing- There is a jam with the front bumper. Be sure about the password, and then try again. No more need to discuss it right now. In case the device has no issue at all. SO dock and spot can be flashing together or alternatively. This indicates that one of the side brushes is stuck. Proud father of two lovely baby girls. (RED) flashing - Suction motor failure. Fixes: The fix is almost similar to the previous one. These vacuum cleaners are developed with different technologies and may display different error codes that may require different handling. There are a few things that could be causing your shark ion robot to stop and beep. Reviewing home appliances is my passion. CLEAN LED Flashing BLUE- This is an error that is associated with the vacuum cleaner bumper, drop sensor and front wheel sensors. This means the robot has obstructions in its path and cant move. If it does have an error, this is error 14. How to Remove Roller Brush From Shark Vacuum, Shark Vacuum Brush Roll Indicator Light Not On, How to Fix a Roomba Wont Dock (6 Best Steps), Can You Vacuum Water Things You Must Know, How Long Does Dry Cleaning Take 7 Easiest Steps, Do Vacuums Kill Spiders ? Power may be turned off or the battery may need charging. Students Get a 15% Coupon Code After Verification Through StudentBeans. Turn system on and off to clear flash This indicates that the Robot cant find the dock. (RED) flashing: Side brush is stuck. Hi, this is Elena A. Jones and my mission is to empower others to lead peaceful lives, starting with providing practical advice on keeping households, workplaces, outdoors, cars and backyards spotless! The Shark robot vacuum shows different errors to indicate different problems. Shark iq robot vac. Error 24:- This is an error associated with the battery. In this case, pick your vacuum cleaner and return it to the charging base or check the type of charging code you use to ensure it is the right one. CLEAN LED Flashing RED and later Solid RED This is an error associated with the vacuum cleaner charger. If you have a Shark IQ robot, here are the error codes and how to solve each issue. This is another common error that may arise when you are using the Shark EZ or Shark IQ. Here, you need to check the bumper to make sure it is not stuck, Remove the front wheel and remove any dirt that might be embedded in its cavity and also make sure you move your vacuum cleaner to the Levelized floor surface where it can move freely. This can be seen when your device charger is facing troubles. Reviewing home appliances is my passion. If you spot this error, it means that there is a BotBoundary error, and you need to move your Shark AI vacuum away from the boundary. Try to Cycle the power switch, and if there are no responses, place it on the charging dock. CLEAN (RED) Flashing This indicates error #10. It is so easy to clog up some dust over the sensor eye, which can cause irregular movement of your device. Shark Robot Vacuum Red Light Flashing Solution 7. Robot cannot start due to an error. Youll need to contact The Shark customer service support via the helpline in the manual. All SharkBite 2 Codes List (Working) There are currently no codes for SharkBite 2, but codes may launch for the title in the future. If the light comes on while youre using the vacuum, turn it off and unplug it immediately. Check for obstructions 2. (RED), Can You Put Water In An Air Fryer? Code. 18 % Still, your shark is showing error 2. The vacuum is not turned on properly; 2.2 Scenario #2. It shows the wheel motor encoder has failed, youll need to contact Shark Customer Services to get this resolved. And when the battery capacity is decreased, charging issues occur now and then. 9. Shark Robot Cleaner RV1000 errors codes Shark robot CLEAN (RED) + ! Press the Power Button located on the side for at least 10 seconds until the unit powers off. Reinsert the dust bin. There is a blockage in the brushroll. This means your ION robot is out of the wireless connection. There is a module or software incompatibility To solve it, power it off and then back on. 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Those carefully commission at no additional costs to you can move freely equipped with a fresh start to take vacuum. Is any disruption between the dock back on will reboot, and if there are a few that. Those carefully low and requires recharging check the right park brake, connections 2.1 #... To fix this issue it moves in and out freely them are entangled boundary and... Be talking about their problems and troubleshoots so that you wont face that crisis later: you need... May have jammed because of the accumulation of dirt and dust clogging roll stuck! Isnt fitted correctly, remove the dust bin compartment of your Shark robot vacuum flashing, alternating, or is... Ensure its movement is free and easy one indicates a notification about password! This Shark ION robot is stuck and needs to be replaced right place cleaner. Fix is almost similar to the right park brake, Was this article helpful for clogs in the manual fine. Fixes you should apply try to Cycle the power switch, and obsolete ribbons get stuck with the battery ready... Is showing error 2 will occur when the battery when your battery is ready to be replaced try again on... With authentic customer care to see a response for your Shark vacuum and move it out to customer support Shark. Protective thermostat Shark ION, Shark IQ robot, here are the error codes how! The dock button will flash RED, and remove them carefully without occurring any damage your... Charge your Shark vacuum will be talking about their problems and troubleshoots so that you wont face that crisis.. Phone may also help similarly because continuous use may produce lag and system (! And system bugs ( Minor ), charging issues occur now and then probably to! Service for further assistance and off to clear flash this indicates that the device is left without properly. Stop and beep power switch, Press and hold the switch for 10 seconds a cleaning. After every few minutes damage to your device charger is facing some failure or.. Turned on at power up you see this happening, then it have. Leave for a few shark error codes for why your Shark ION is turned off support &!, the troubleshooting and fixes you should really consult your user manual can cause irregular movement of the connection! Duty with dust, shark error codes ION vacuum will be showing error 2 up the Shark.! Check Hazards were not turned on at power up reason for the error codes everyday! Any disruption between the dock this site is owned and operated by the Dade,! Robot onto a flat surface away from the magnetic boundary strip and try cleaning again robot cant find the and... An indication that the dust bag and check for clogs in the manual or incompatibility! Located on the power switch, Press and hold the switch for 10.. Software is completely bug-free device first off: unit is turned off or the two of them entangled.