To see if your thermostat truly is faulty (gone off the deep end! Please allow four weeks for processing. Give This A Try! A professional technician will be able to diagnose the problem and provide you with further guidance on how to fix your system. Connect with an agent for quick assistance. Water Softener Not Using Salt? I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. Learn how to stay safe around electricity. This means, your thermostat working properly is a pretty big deal. Other metal contacts can be cleaned with a piece of paper, sliding in between each part. All day (24 hours), Monday through Sunday. Sign up for our Tampa Electric e-News Update. And you get a free. Reposition and/or tighten screws on the mounting plate. If you find your system is continuously running or short cycling, the first thing you should do is perform some thermostat troubleshooting tips weve already discussed, like changing the batteries, checking the circuit breaker, and cleaning off dust. Flip the circuit breaker on and off to see if it reboots your system and fixes the problem. Your thermostat frequently gets stuck on one temperature. I've no interest in replacing it with some other low tech "smart" thermostat. Copyright 2017 Scripps Media, Inc. All rights reserved. . I have transferred Motherboard into new Cabinet. "That's crazy! (877) 588-1010 Maintain your system with these tips. Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. But, if you do find yourself in a situation where your thermostat isnt cooperating, dont panic! Heres the honest facts: thermostats dont break all that often (unless you decide to whack one with a club or something). It should be closer to 220 for a 31 day billing cycle, Ac is set to 75 from 4am to 8am, 80 from 8am to 6pm, 6pm to 9pm 75 and 9pm to 4am 74. Plus Ill have family staying with me through the week soon and feel like Ill lose any potential savings because theyll be using power during high times. If this doesnt work, try resetting your thermostat with the reset button, changing the batteries, or cleaning off any dust and dirt inside. Medium Price 60% High Price 11.5% Low Price 27% It's been blocked for solar users for a while now, but I also know that once you sign up for it, I don't think you can unsign up from it, so I want to do some homework on things before I try to sign up. Search for your product name or model number to select your product from the options that appear below Not sure what product you have? Once you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. Even an inadvertent shoulder bump can knock things askew. A typical forced air system will cycle about five times in an hour, this is normal. Business, Smart Thermostat program rebate application, Customer Care: (888) 223-0800. The possible system modes are: Heating - Displays on the iThermostat as HEAT. This was a little on the high side because the A/C was taking a shit and using more power than normal. Possible Corrosion And TECO . For mercury switch thermostats, dont worry about cleaning the vial with mercury inside. Auto-changeover (see below) - Both HEAT and COOL icons are on. Dealers can answer questions, help you find the right products for your home, and repair your system. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. Energy Star Smart Thermostat. (877) 832-6747, 811 For Your My Powerwall let's me grab daily metrics, so I'm debating on shuffling things around for a couple days to a week and pulling the dailies and running numbers on it to see whether or not it would be cheaper to flip over. Here are some tell-tale signs that your thermostat is malfunctioning and needs to be fixed or replaced: Experts often recommend fixing or installing a thermostat on your own for this reason alone. Give Light and the People Will Find Their Own Way. The house is a 2 story 2100sqf with 4 ton A/C. Create an account to follow your favorite communities and start taking part in conversations. "I just made some minor changes on my usage and it didn't really affect my daily life," said Affronti. If that was the case, I couldve just made some adjustments or at worst, spent a fraction of the cost on a new thermostat. If the thermostat's display is dark, a lack of power may be the issue. Also the hot water heater is off most of the day. (*But you should once a year!). 2. Joey says one of the things that surprised him the most was turning up the thermostat just a couple of degrees. Most likely though, things will just not work, i.e. As someone else said - the thermostat is mandatory, but I don't mind it; I like being able to adjust it from my phone or PC. You may need to gently pry or push a button or clip to let itsnap free. Additionally, you can perform a simple thermostat calibration with a household thermometer. Heres where you can pay your gas or electric bill and sign up for different payment options. Online Chat (English) YoullgraduatetoDr. A healthy HVAC system can last longer and save money. There are a few quick ways to start the thermostat troubleshooting process. See, now you can take comfort in knowing your troubles may just be a few tweaks away. Most types that control your whole house are low-voltage and dont need the power turned off. If you have a unit that uses battery power, remove the front plate from the wall plate . This offer is charging over $20,000 to install a $4,000+ product you can buy elsewhere and have it installed for for $2-3000. It was giving me a faulty reading, and theres no way it got that hot inside the house. We'll start with basic visual stuff, then move on to a couple other tests. Open Hours: Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. To clean it, remove the thermostat's cover and use a soft brush to wipe away any dirt or other debris. Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. To do this, simply access your existing application and enter the enrollment/confirmation number you received when you initially submitted your application. It may also be just inside your furnace access panel. On the weekends the thermostat is 76 for the day and 74 at night. If you do all these things and your system is still not functioning correctly, its likely you can rule out your thermostat as being the root cause of the problem. Inside, there are a few parts that can get a little out of sorts, shall we say. Restore power at the circuit breaker panel box. Make sure that they are inserted properly. Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . Choose your utility provider Ive had to adjust thermostats that were off by as much as 3 degrees. I know the feeling all too well. Even if you keep a clean house, its not like you regularly dust the inside of your thermostat, right? Total was $373, but we live in Plant City, so about $50 of that is related to living in incorporated Plant City. But if you make your contact, and the heater begins to run, your thermostat is shot. TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. Every heating system type will deliver heat to the house at a slightly different rate. 9am to 6pm CDT Youll find this little guy out near your heating/air-conditioning system. Monday through Friday: 9am - 8pm CDT Contact an HVAC professional for further help. A typical hot water system would cycle less then that. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. Just tape the thermometer on the wall next to the thermostat, wait 15 minutes, and check if the two are reading the same temperature. You are getting higher bills than usual (without a significant increase in usage). Box 2562Tampa, Florida 33601-2562. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Prime members enjoy unlimited free, fast delivery on eligible items, video streaming, ad-free music, exclusive access to deals & more. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Homeowner Support The solution is equally simple: try replacing the batteries to see if your thermostat powers back on. Online Chat (Espaol). Copyright 2023 Emera Inc. All rights reserved. TECO 'energy planner' program goes high-tech - YouTube TECO 'energy planner' program goes high-tech 1,073 views May 23, 2017 5 Dislike Share Save ABC Action News 747K subscribers TECO. KNOW YOUR MODEL NUMBER? My house and I recovered later the next day, but I remember thinking I sure wish it had just been the thermostat and not some $200 part I had to drive across town to pick up. First, ensure the power switch is fully engaged. your heater wont turn on. One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. Personally I would say not worth it, but I'm curious what you pay while you live in a sauna, With the tiered energy planner rates the bill for electric came to $214. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. Our Privacy Policy governs the use of your information. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. Ive always had the A/C set like that even before energy planner. Copyright 2023 HomeRepairGeek.com - All rights reserved. Try gently removing the cover of your thermostat and lightly brushing it with a cloth to get rid of dust or dirt hiding underneath. Loosen the thermostat body mounting screws with a screwdriver. If changing the batteries doesnt help, your homes main power source might be the problem. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. Only ENERGY STAR smart thermostats have their energy savings . After you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. Well use this information to improve our help and support content in the future. Without your thermostat, your HVAC system wouldnt be able to function. Sign up for paperless billing or budget billing. Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O. Order before noon for convenient scheduled same-day delivery. Advanced Thermostat Troubleshooting(but things you can do! New construction projects do not qualify for this rebate. one thats connected directly to wall-mounted or baseboard heater, youll need to have power cut at the breaker box. One reason your thermostat might not be letting you change the temperature is because its locked. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. TECO is offering a backup electric generator from Generac. Once you add on all the state and county taxes it came to 250 and few cent. Let me know if I can help answer any other questions. Clean the thermostatskey parts (see below). 1-800-633-3991 Restore power at the circuit breaker panel box. For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) 1-877-361-7963. Material, Sizing, Usage and More. Gently clean with a small, soft paint brush or cloth. Joey Affronti is a dad of three. Essentially, your thermostat tells the other components of your HVAC system what to do. After getting a new system, be sure to protect it with a warranty. Small devices are installed on your AC, water heater, and internet modem. ), so my first thought was to do some thermostat troubleshooting. Press J to jump to the feed. "You can really live your normal life and save a lot of money if you just make a few adjustments," said Affronti. How much do you pay for electric to begin with? Learn the importance of calling before you dig. This will allow you to make changes and upload any required files. We used 2743 kWh last month. Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. Weve gathered a list of the most common thermostat issues, plus how to troubleshoot them, so you can easily get your thermostat and the rest of your HVAC system back on track. When you click the link, it will open in a new tab so you can continue reading the tutorial and, if necessary, follow the troubleshooting steps. Your mercury switch (non-digital) thermostat troubleshooting wouldnt be complete without a few tune-up tricks. To get started, TECO checks out your home. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. Big fucking whoop. Since the bi-metal coils on a mercury switch thermostat need to be sensitive to temperature changes, its good to have these sparkling clean. Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. For the average household, almost half of the annual energy bill goes to heating and cooling. Instead, the issue is probably the result of having the wrong size or type of HVAC system for your temperature needs and home. Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. Participants in Tampa Electric's Energy Planner program realize lower prices on electricity 87% of the time. Get tips on safety around natural gas. All you can do now, is replace it. Its worth checking as a last resort for sure, as it too can die and cause your thermostat to stop working. As an Amazon Associate we earn from qualifying purchases. eco+ makes it easy to use cleaner energy and reduce your carbon footprint. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. If this doesn't do the trick, look for a blown fuse or tripped breaker. ), you can bridge two terminals together and check an expected result. Report an outage on our outage map. Video NOT THE DIY TYPE? Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. Your thermostat doesnt remember the temperature settings you programmed. Get energy efficiency tips. | 1.4.1221 | Y6. Itll be so fun youll forget all about freezing (or steaming!) Your thermostat frequently displays the incorrect room temperature. Your eyeballs will be your greatest tool at first. Monitor and control your temperature from anywhere, minimize energy waste, and save on heating and cooling costs when you install one or more smart thermostats at your facility. Learn gas conservation tips and more. Learn More TECO P.O. Tampa Electric provides a rebate of up to 50 percent of the project cost, with a maximum of $4,500, when you install one or more smart thermostats. Monday through Friday: You'll graduate to"Dr. Thermostat" in no time! Heres how you can reset a mechanical thermostat, which is the most common type: As you can see, there is a bit that goes into thermostat troubleshooting. DTE Energy officials have said the problems caused by Wednesday's ice storm are the worst in about 50 years. Sign up for weekly storm and savings tips! And you get a free programmable thermostat. TIP: If it appears you still have the same thermostat problems, check out our guide how to . With the standard pricing the electric portion would have been 220.87 instead of 214. Growing up on Fl I learned that leaving your air on 74 all day in the summer was begging for a sky high electric bill. If you are uncertain about an individual's association with Tampa Electric, pleasecontact us for verification. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. *This new ENERGY STAR Smart Thermostat rebate program was introduced on Nov. 2, 2020. If you have questions, please emailcomconreq@tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 p.m. Tampa Electric is an Emera company. Tampa Electric is an Emera company. Your thermostat issue is caused by faulty electrical controls or wiring. Make your thermostat troubleshooting easier with these steps. In this case, try. The following info assumes that despite your loving relationship with your thermostat, that youre placing the blame onit. If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. The most likely cause of your thermostat not turning on is relatively simple: dead batteries. away in your house! Test the transformer: Be sure to write down and save the enrollment/confirmation number. Round Non-Programmable Thermostat with 1H Single Stage Heating, Klein-Kurve 8-20 AWG Wire Stripper/Cutter, Shop Sanitize Detergent Packs Top Load Washers, Standard Electrical Double Oven Gas Ranges, Fingerprint Resistant Wall Oven & Microwave Combinations, Stainless Steel Fingerprint Resistant Single Oven Gas Ranges, Best Master Furniture Queen Platform Beds, Aluminum Rev-A-Shelf Pull Out Cabinet Organizers, Stainless Steel Greater than 12 Pull Out Kitchen Faucets, Shop Ship to Home Bottle brush plant Bushes, Round-28 ft. Finally, mercury switches need to be level in order to work properly. If the temperature is still stuck, an electrical or display issue might be to blame. Press question mark to learn the rest of the keyboard shortcuts. We are on energy planner. Using a programmable thermostat, you can adjust the times you turn on the heating or air-conditioning according to a pre-set schedule. Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . Turn off the power to your HVAC system at the circuit breaker panel box. To recalibrate, youll find a screw in the middle of the bi-metal coil, orlook for a nut behind them to turn with a pliers. As a preliminary step, remove the cover from the thermostat to get started. To avoid any inconvenience, you will want to have your electronic documents ready to upload. Inside, youll see these with colored wires wrapped around them. Use a screwdriver to check that screws are securely in place. Have you done the math to see what you are actually saving? Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. It's not been uncommon for his busy household to rack up a $400 monthly power bill. Instead, call in an HVAC professional, who can help you determine if a replacement is necessary, or if your thermostat can be salvaged and repaired. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. My wife and I work from home, so we're here all day most days. If the breaker isnt the cause of the issue, its a good idea to call in a professional. Page 8 When the system is Off, OFF displays to the left. If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. The HVAC system keeps turning on and off on its own. Available Monday Friday from 8am to 6pm CST, We use cookies to enhance your experience on our website. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. Find all that and more. 877 TECO PGS The system gives you consistently wrong temperature readings. Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. We apologize for any inconvenience and are working to resolve this issue quickly. (888) 223-0800. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. Learn how much a Wi-Fi Thermostat could save you on your energy bills. That's a lot of money," Affronti said. I dont know if $6.87 is really worth it to go back to their outdated thermostat. If the thermometer is reading a different temperature than the thermostat, the problem is likely with the thermostat display. Help Center - tecoaccount.com Help Center We are experiencing issues with sending out confirmation emails. Customers on Energy Planner receive an advanced programmable thermostat that's proprietary to Energy Planner. In the past year and a half on energy planner, it's only topped $200 dollars one time. We live in a home that's a little over 3,000 sq ft; 2 AC units. 1. Business, Pay Now By Credit, Debit or Digital Wallet, Customer Care: Wait for one minute before turning the breaker back on. The first possibility to look into when you find a blank thermostat screen is to check if the unit needs to have its batteries changed. Also, it goes without saying that for line-voltage thermostats, ex. Start, stop or transfer your electric service. Cooling - Displays on the iThermostat as COOL. You should check coils or strips for dust and grime. Monday through Friday:9am to 8pm CDT Room temperature doesnt match thermostat settings, HVAC system is short cycling or continuously running, Thermostat wont let you change the temperature, Bad thermostat symptoms: How to know if you need a replacement, When to call a professional to fix a thermostat, what temperature to set on your thermostat. Many. Any of the other issues above should be investigated by an air conditioning specialist. 1 Turn the power off to the heating system. Got a new A/C the other day so I have to have teco come back and have them reinstall the teco thermostat. Thermostats purchased prior to this date do not qualify for the rebate. As I mention in the next section, your thermostat has a transformer connected to it to lower the supplied voltage. I tried signing up for energy planner with solar and TECO does not allow it. After the audit is complete, you will receive a report that provides recommendations regarding your thermostat settings, air conditioning and heating units, ductwork, insulation . Open Hours: Saturday and Sunday: Homeowners should never try to troubleshoot electrical issues or repair a faulty HVAC system part on their own. A needlenose pliers works great to move and twist disconnected wires back in place around the screws. An experienced specialist will ensure that your thermostat and HVAC system are working correctly. By clicking '. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Next, check and see if your model has whats called ananticipator. Tip:As you clean coils, start with the thermostat in the lowest setting, then adjust to highest setting and clean again. Much like a scale that needs calibrating every once in a while back to a true 0 starting point, so too does a thermostat. The Thermostat's Connections Are Loose Your thermostat relies on a few essential electrical connections to get the job done. This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. Box 111Tampa, FL 33601-0111, TECO Peoples GasP.O. With most types, you just pull it straight out, but check your manufacturer's instructions so you don't break it. Hours of operation 7:30 a.m. to 6:00 p.m., Mon-Fri. Tampa Electric or TECO Peoples GasP.O. Its like turning off the A/C in your car a couple minutes before you get to your destination. A dirty unit can have a big impact on the temperature reading of the system. Press question mark to learn the rest of the keyboard shortcuts. To test, get s second thermometer and tape it to the wall next to your thermostat. Another option for cleaning parts is a Q-tip and rubbing alcohol. Connect with our Customer Care team about your products, warranties, and dealer concerns. Follow our interactive troubleshooting guide to find answers to your systems problems. What Is Sheetrock? Sorry, something went wrong. If you have questions, please email comconreq@tecoenergy.com or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m. I've had no problems with this power supply yet, it seems to be decently quiet, but I've only used it in a closed case. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Use drywall and anchor screws for better holding power. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). The smart thermostat must have the following capabilities: Before work begins, please submit the following information to Tampa Electric using theSmart Thermostat program rebate application. Not all thermostats use batteries; many are wired into the electrical system of the house. We'll take you to the exact aisle and bay. I expected the house to be roasting while I was away (and it was! Set up eco+ Open your ecobee mobile app. But for the sake of this topic, lets look at the facts in more detail. Sign up for weekly storm and savings tips! The results have been so significant, he now looks forward to getting his power bill. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. If your system isnt coming on when it should, its possible the bi-metal coils are a little off. All requests being submitted online including payments, requests to start, stop or transfer service are being received but the confirmation emails are delayed. After the audit, he decided to sign up for TECO's free energy planner program. Thanks. You must have received these from teco energy planner login Login, either upon sign up or through your authorization of teco energy planner login Login. Use The Home Depot app to locate products and check inventory. Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. To get started, TECO checks out your home. Its time to call in a professional if youve done all the basic troubleshooting steps like changing your thermostat batteries, unlocking, resetting, and cleaning the thermostat, as well as checking your homes power source. Take a customized online energy audit. Tighten those babies up! Copyright 2023 Emera Inc. All rights reserved. If it doesnt, its time to replace the transformer. Thermostat in no time! You should also see these labeled with letters, such as G (fan), Y (A/C), W (heater), R (24-volt from transformer), etc. The first option is to reset the AC thermostat to Auto mode and open all the vents. 487 - Low, 1906 - Medium and 350 High. Your HVAC system might suddenly stop working due to a malfunctioning part within the system or a complex electrical issue, especially if you have a high efficiency system connected to your smart thermostat. Improper wiring can lead to serious problems, such as electrocution, a burst circuit breaker, or severe damage to the HVAC system. This material may not be published, broadcast, rewritten, or redistributed. A December 2013 storm knocked out power to nearly 600,000 homes and businesses in Michigan. Try replacing the batteries, then check for a blown fuse or tripped breaker in the electrical panel. And is the thermostat that they send you mandatory, or if you have an existing smart thermostat, are you permitted to continue using that? Theyll get your thermostat back up and running! 9am to 5pm CDT. What helps us as a utility, is getting people to shift their load off that time," said Wendy Anastasiou, Tampa Electric residential energy analysts supervisor. For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST). Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50.