If your mini-split has a leak, a professional may be required to add refrigerant after the repairs are completed. pressure in the shower, dishwasher and lawn sprinkler. The IntelliConnect Pool Control and Monitoring System works with the Pentair Home app to provide full control of your pool equipment via your smartphone. broken bags. No dealers found. When your pressure switch is stuck open, you will find the Pentair pool heater error code PS on your heater display. What do I need to do? JavaScript is disabled. What should I do? Solid blue =Sensor is now connected via Bluetooth wireless technology The units top access basket makes it easy to empty following a cleaning cycle. 23022 State Road 54 Lutz, FL 33549. And in this article, we will talk about just these. When a problem is diagnosed as a consequence of this examination, you must address the problem. Pentair heaters sometimes display codes R13 and R14. Stay in the know about things like system pressure, fault conditions, internet connection and connecting with a professional. To get rid of this error message, youll need to make sure theres enough water flowing. Check your junk or spam folder for the e-mail. Why does my ChemCheck sanitizer reading differ from my water test? This allows you to check your pool status from anywhere and manage its features. At this time, the Pentair Home app and connected products are available in North America (USA, Canada & Mexico). You'll either see a 0-30 -0 (torch stuck open) or 0-30 -1 (torch stuck closed). Then to get the heater shut down we have to unplug it. Could fix er code e06 as your instruction. Pentair Pentek will help keep your water flowing when and where you and your family need it most throughout your home. A Pentair IntelliFlo 2 VST. If you know what these error codes mean and the right solution to these codes, you shouldnt face any problems with your water heater. However, you have any questions, let us know in the comment below. Make sure its in "stop" mode. This is also great for the typical homeowner as they can access issues if they were away and help the pool professional diagnose the problem. Be sure that your home router is 2.4 GHz. 18.82K views May 2, 2018 Pentair Pool Pump Products. Can I turn the alarm off on the Connected Water Softener from the Pentair Home app? It was the L1 wire from the ICM which Im guessing has something to do with the stack flue sensor because when I rebooted the system it went through its start up process and then I was able to get it to fire. Low Water Flow. Faults and Alarms If an alarm is triggered the drive's LCD screen will display the fault code text and the pump will stop. Why do I still get alerts if I have turned them all off in the Pentair Home app settings? Hi, I installed a brand new pump. If you want to delete historical data from the app, go to Settings and Remove Device. The The Social Hub Amsterdam West 3" Formerly known as The Student Hotel is a designer hybrid hotel, with comfortable boutique-style rooms and stylish social spaces that encourage guests to manifest their inner student spirit. If I press off and wait about 5 seconds, I can then press on and it will fire up and start heating again. brand new pentair vs gives out code EOFF ,then shuts off . 12 Pentair Heater Error Codes, Their Meanings & Solutions 1. From the Sump Controller, press and hold the MODE button for 4 to 15 seconds to enter the PAIRING MODE (blinking blue). Please try another location. Why is the Connected Salt Level Sensor using bothBluetooth wireless technology and WiFi? All Right Reserved by FIREPLACEHUBS. Our pool controls include simple but effective systems to monitor pH or water levels, programmable systems to run pool equipment and powerful automation systems that allow you to control your pool while monitoring performance and getting maintenance recommendations. Pentair heater error code E06 is another error code related to the stack flue sensor. Alexa, Google Home, etc**). Your water softener is connected to the Pentair Home and Pentair Pro apps, which are ready to accept additional Pentair Connected devices as they become available. Error Code E06: Stack Flue Sensor Is Shorted, 6. The error code ERR PS means that the water pressure switch is open, and there is a chance of overflowing. What is the difference between an Admin and an Employee in the Pentair Pro app? In order to take an accurate reading, the circuitry needs time to stabilize after waking up. How do I transfer my Connected Salt Level Sensor to the new softener? What about the historical data for that softener? A malfunctioning ignitor, a busted control module, a clogged or damaged flame sensor, a bad thermal regulator, or defective AGS or AFS are the likely reasons. This will not cause an interruption in your softened water cycle or the function of your system, but it could interrupt data flow to the Pentair Home and Pentair Pro apps. If adequate airflow via the blower is restored within 60 seconds after the problem message shows, the heater will resume normal performance. Well, to solve the issue, it would be wise to contact the Pentair customer support center or your local Pentair dealer. An ignition failure can be caused by a variety of heater components. The HLS may need replacement. New pad and mother board installers and when I turn it on the heater does not work but it reads out on membrane is 3 wire controll. ChemCheck measures Oxidation Reduction Potential (ORP) which is the effectiveness of your sanitizer pH and water temperature. These codes arent an indication of an error but users get confused as to what they mean. Using its control panel, you can easily set and reset the 4 selectable preset speeds or set the pump speed to run at a certain speed. (116 pages) Heat Pump Pentair ULTRATEMP 90 Installation And User Manual. Error Code R13: Startup Mode 4. Especially, in order for a heating system to be ready for winter use, it must be serviced in the fall. Error Code ERR HLS: Hi Temperature Switch Is Open, 8. An admin is the primary account holder (normally the business owner or office manager). This is because, after 60 seconds of mistake, the heater will enter lockout mode. For aboveground pool applications, explore the other robotic cleaners in the Prowler family. The Color Sync Controller enables automated light scheduling via the Pentair Home app. ChemCheck uses an electrical pH sensor. The 2.4GHz frequency was intentionally chosen for this product because it has a longer range that is better-suited for basements, outdoors, etc., whereas 5GHz is designed for shorter distances. Hi StacyTo get rid of error code E06, check the gas pressure flowing in the system & make sure that the gas pressure is within the perfect limit. Once WiFi connection has been restored, your Pentair Home app will automatically reconnect the sensor. The system can notify you when attention is needed to address potential issues before they negatively impact your pool or equipment. Make sure its in "stop" mode. Other persons in your household can use the same email address and password to access your account. Please make sure to check out the link below to purchase this item straight from us! Well, your unit may shut off due to lack of sufficient water flow to the unit or gas flow restriction for a dirty burner assembly, faulty vales setting if you have any, problematic bypass valve in the unit, and faulty thermal regulator. . To reset a pool heater, you have to press and hold the Up & Down buttons on the control panel. As the main reason behind Pentair heater error code AD0 is the keypad, you have to replace it. Im having problems connecting my product to the Pentair Home app. Thank you Any suggestions? Could this have led to this issue? With extensive experience in pool repair and manufacturing, There are many variables that can cause errors in reading a test strips or reagent tests. On theLog Inscreen, tapSign Upto create a new account. Enter your email address and a strong password. For schedule mode, you can select the days of the week you would like the pump to run, end times, or a start time and run duration. The Prowler 930W is capable of capturing miniscule and large debris ranging from fine silt to leaves. Why should I buy a Pentair Home app compatible BBU? change these settings, open your Pentair Home app, go to Account and select Notifications. This problem occurs when the temperature falls below 57C. Why do I need to wait 24 hours after installing my ChemCheck to calibrate and use it? To solve the ADo error code, follow our solution guide on Pentair Heater Error Code AD0: Bad Keypad section from the article. ERR HLS Error Code 3. As a result of this issue, your heater can shut off completely. Turn on Bluetooth on your wireless device and press the Mode button on the IntelliSync unit. If you arent interested in mobile control, a pool control panel can be installed at your home for easy pool control. Extremely helpful guide. The temperature sensor on your Pentair pool heater is open, as indicated by both the Pentair pool heater error codes E01 and E126. It should be located near the top of the sump pit. How do I create an account in the Pentair Home app? Blinking Green =Sensor is connecting to your WiFi The error code ERR IGN comes up in the Pentair heater when the ignition control module fails to ignite the heater. Your Wait and see, which error code shows and deal with it. As previously said, the Pentair heater error code R14 code isnt a cause for concern. ERR SFS signifies the stack flue sensor on your heater has reached a temperature of more than 480F. The Connected Salt Level Sensor will communicate with the Pentair Home app using the WiFi connection thereafter. This is especially useful in the afternoon when your houses cooling needs are highest and its cooling efficiency is lowest. Pentair superflow vs . 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, ultimate guide on how to deal with Pentair heater error code R13, Pentair heater error code ERR PS: water pressure switch is open section from Pentair Heater Error Codes, Pentair Mastertemp 400 not heating section from Pentair Mastertemp 400 Common Problems, Pentair Heater Error Code AD0: Bad Keypad section from the article, Rheem Tankless Water Heater Maintenance [Why+ How To Do], Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], See if the thermal regulator has gone bad and causing the water to stay in the exchanger, Empty the accumulated water from the heat exchanger, Make sure that the orifice is not blocked, Check the gas pressure flowing in the system, Make sure that the gas pressure is within the perfect limit, See if water is clogged anywhere inside the system (it can cause overheating), Open up the front panel of your Pentair heater, Detach the membrane and wires connected to the heater control pad, Remove the heater control pad from its place, Rewire the new control pad in the same manner as the last one, Put everything back on after ensuring proper wiring, Look for any obstructions or dirt clogged there, Make sure that the fan is strongly secured in its place, Open up the heater to reach the burner inside, See if the burner connection is secured with gas and other lines, If the burner is damaged, unscrew it from its place and install a new one, See if the water flow rate is above the minimum, Make sure that the water temperature is below 60, See if its perfectly placed in its position, Handle the heat exchanger coils clogs, soot, or leakage, If the wiring seems problematic, replace it. Pair your mobile device using Pentair Home app via wifi connection. Each pool control gives you the convenience you want and the simple control to make pool ownership easier than ever. Any idea what is going on? Press the Reset button to clear the alarm once the . Well, you can reset your pool heater through the circuit breaker. Yes, all products on the Link2O app are moving to the Pentair Home app. Plug your pumps cord into the top outlet of the Sump Controller. Your sensor is connected to the Pentair Home app, which is ready to accept additional Pentair connected devices as they become available. Verify the e-mail that you have listed on the account. When you dont use a sun cover, the heat that your heat pump puts into the pool is lost into the air. I dont have any lights on the board lite up to indicate problem. Pentair IntelliFlo Variable Speed Pump is one of the best pumps that you can use for your pool, cleaner, waterfall, spa, and other water uses. For a better experience, please enable JavaScript in your browser before proceeding. The revision mode is a checkup of your device. 21 Communication Link between the HMI and Motor control has been lost: Check the jacketed wire on the backside of the keypad inside the drive top cover. To solve this code issue, follow our instructions on Pentair heater error code ERR PS: water pressure switch is open section from Pentair Heater Error Codes. whats up, Please note, comments must be approved before they are published. We will break down why these codes appear. It means that your heater is getting too hot and the high limit switch turns off the heater for safety. You can also find a water professional in your area by visiting theFind a Dealerpage on Pentair.com, Does the Pentair Home app or range of connected products work with my smart home system? The robotic cleaner can be programmed to clean automatically on your schedule. There are two options to power your ChemCheck. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Get exclusive pool heating tips, time-saving pool care hacks, and first-access to members-only news and special offers. The Color Sync Controller allows you to change your pool lighting via the direct control panel or from anywhere using the Pentair Home app. Replace if it is bad. And remember, you must ensure that the water flow is not obstructed. (192 pages) Heat Pump Pentair ULTRATEMP HXi Owner's Manual. Run the filter pump for a few minutes after turning on the heater for the first time or after a long period of time off to clear all air from the system. Save my name, email, and website in this browser for the next time I comment. any suggestions? I have a Pentair Inteliflo VSP and got error code F90052 after a power outage in the neighborhood. Pentair Heat Exchanger Troubleshooting: The biggest fear about the heat exchanger is that corrosion can occur to the relatively soft copper finned tubes, causing them to develop pinhole leaks. So basically, in this error code, you wont get any ignition in your heater. As long as your pump is running, your ChemCheck will take a reading every hour. However, when you find you are struggling with the R13 code, then you can read our ultimate guide on how to deal with Pentair heater error code R13. And in that case, the common error codes with your Pentair MasterTemp are ERR PS, ERR HLS, ERR AFS, ERR IGN, ERR AGS, ERR SFS, E01, E05, and E06. This also frequently happens to pool owners who have not fired their heater in months. Benefits. Other persons in your household can use the same email address and password to access your account on other devices. 7.9K views 2 years ago In this video, we show you how to access and read your Alarm log on your Pentair Intelliflo Variable Speed Pool Pump. Yes, it is necessary. Undersink & Countertop Filtration Systems, Residential Softening & Filtration Valves, Recreational Vehicle Plumbing Accessories, Turf Management & Pest Control Accessories, Commercial Filtration Solutions Customer Service, Water Supply & Disposal Pro Support Contact Us, IntelliConnect Pool Control and Monitoring System, Pentair Medical Carrier Transparency Reports, Do Not Sell or Share My Personal Information - CA Residents Only. Check the gas pressure, maybe the propane tank is empty. Youll be able to get notified via Pentair Home app and make informed decisions about your homes water system. and they seem to . Each error code is specific to each situation and you should consult Pentair with questions or concerns. Hi,Im getting 128 R14 and then it goes to service heater light turning on.I had turned off the gas and forgotten. ** Amazon Echo and AlexaTM are trademarks and/or registered trademarks of Amazon Technologies, Inc. iOS is a registered trademark of Cisco Technology, Inc. To properly solve Pentair error codes, you have to know the codes meaning along with the solutions. Ensure that the 5 pin connector is properly plugged into the socket and that there is no damage to the cable. Please disassemble the pump and investigate to see if there is a problem with the impeller or mechanical seal. Please visit theLink2O app webpageand see instructions underHow do I make the switch? Error Code ERR HLS: Hi Temperature Switch Is Open Additionally, the pump comes with optional built-in automation that allows you to control up to two other pool devices. Your notification settings are likely set to text but not email. Make sure your phone is connected to your 2.4GHz WiFi signal from your router. We and our partners use cookies to Store and/or access information on a device. Through Pentair Home app, you will receive alerts and status reports about your Pentair Pentek Intellidrive. Dramatically reduce downtime. When R13 is still displayed, your Pentair heaters service light may turn on. These error code explanations will give you some guidance for resolving the most common Pentair pool heater problems: NOTE: Any troubleshooting that involves electrical work, or opening the heat pump, should be done by a professional, What it means: temperature sensordetecting water above 107 degrees, What it means: temperature sensordetecting water below 40 degrees, What it means:the units low-pressure switch senses that water flow is open or low, What it means: remote inputs of Pool AND Spa are being triggered, What it means: water thermistor circuit is shorted, What it means: water thermistor circuit isopen/receiving constant power, What it means: defrostthermistor circuit isshorted, What it means: defrostthermistoris open; power is being interrupted, What it means:the 24 VAC supply voltage to the heat pump circuit board is low. The 2.4GHz frequency was intentionally chosen for this product because it has a longer range that is better suited for basements, outdoors, etc., whereas 5GHz is designed for shorter distances. Pool heater not heating, pentair, lots of rain last night. This device This could be because the inline debris screen is clogged with debris or it could be because your pump is not turned up high enough. The ChemCheck remains in a sleep state in order to conserve power and it wakes up regularily to take readings. With seamless Wifi or Bluetooth wireless technology via the Pentair Home app, you can set up, monitor the pump or change the flow rate from anywhere. Pentair has a wide selection of pool control systems to put the power in your hands. The revision mode is a checkup of your device. Reception open. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. -The FFA features an easy to use external control unit with color display. In the App, go to the Pentair dashboard, then press ADD A DEVICE. From general app management to specific product details, and everything in between. COPYRIGHT 2023. What lights can I control with the Color Sync Controller? The AFS being open will cause this error message to pop on your screen. Simply connect IntelliConnect to your home WiFi network, download the app, add your equipment and start scheduling your desired routines. we had a close lightning strike a few days ago. Yes, Pentek Tri-Larm is compatible with other Pentair connected smart devices: How will Pentek Tri-Larm remote monitoring help me and my family? SFS stands for stack flue sensor. In many cases, the heater may fire up and heat for a few minutes, but shorten out. Where can I install the Color Sync Controller? Pentair heater code R13 is not actually an error code per se. How do I pair my device via Bluetooth wireless technology? However, at this time, Pentair Home and Pentair Pro are not integrated with a Smart Home Hub, or connected via voice with at homeassistants like Alexa or Google Home. Alerts and Warnings. Pentair vs superflow model350879.A error code A1. Programming must be done at the device. *17,16, 02, 08, 04, 06, 09, 0A Internal Errors: These errors can occur based on operating conditions and the UL 60730 required self-diagnostic safety software. Check out the chart below to see which range is best for your model. Turn the valve back on and set the pressure to the proper temperature. Please consider. At this point, reconnect power to the pump. Any reading above 3.5 ohms means that the sensor is okay. Undersink & Countertop Filtration Systems, Residential Softening & Filtration Valves, Recreational Vehicle Plumbing Accessories, Turf Management & Pest Control Accessories, Commercial Filtration Solutions Customer Service, Water Supply & Disposal Pro Support Contact Us, Pentair Medical Carrier Transparency Reports, Do Not Sell or Share My Personal Information - CA Residents Only. Wait for 5-6 minutes so that it can restore power before you plug everything back. How to add my device to the Pentair Home App? The water will be between 84-92 usually. Your sensor is now reset and all historical data has been erased and will not be accessible to next user. When I put power to heater it reads 128 r=9 and then shuts off. Search questions. It happens when the water temperature is above 135F while passing through the heat exchanger. You are using an out of date browser. Note, I haven't been a Pentair dealer since 2000 but have placed at least 20 to 30 of their equipment sets since then. Tagging will helps others to easily find your question. This is why it usually comes up right before another error code or error message. Plug the included reed float switch wires into the side of the Sump Controller. There is no limit to the number of devices you can be logged in on. Pentair heater code R14 means that the heater is currently in revision mode. Once Wifi connection has been restored, your Pentair Home or Pentair Pro app will automatically reconnect the water softener. And now once you turn your heater on everything should continue working just fine. Press CONTINUE on your phone when prompted. From our residential and commercial water solutions, to industrial water management and everything in between, Pentair is focused on smart, sustainable water solutions that help our planet and people thrive. How to setup my Pentair Pentek Intellidrive? You only have to make sure that the burner is okay. If the issue code remains after trying all of these steps, you should seek expert assistance. An example of data being processed may be a unique identifier stored in a cookie. How will Pentek Defender help protect my home water system while Im away? Wont leave this mode and is showing no further error codes. Unplug your existing sump pump from wall outlet. If you are not comfortable with the whole procedure, take help from a tech. Hey guys I have pentair mastertemp 250 that I have been keeping running for 13 years and I can tell you that I have been through three button membrane pads three hot surface ignitors replaced the control board once replaced the ICM once and replaced the entire wiring harness once, replaced the Air flow switch (that was before I knew you could simply blow into it to get it to open again). To deal with Pentair heater error code E05, you have to ensure certain things. ChemCheck uses ORP, which is a measure of the effectiveness of your santizer. 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The Prowler 930W is capable of capturing miniscule and large debris ranging from fine silt to leaves mini-split! Water softener from the Pentair dashboard, then press on and set the pressure to cable... Power before you plug everything back, explore the other robotic cleaners in the Home! Questions, let us know in the comment below circuit breaker issues before they negatively your. Pool ownership easier than ever, I can then press on and set the pressure to the Pentair app. Is above 135F while passing through the circuit breaker Home, etc *... Get the heater is open, as indicated by both the Pentair Home or Pentair Pro will... Heat for a few minutes, but shorten out open your Pentair heaters light! Comment below hot and the high limit switch turns off the heater for safety ChemCheck Oxidation. Pentek Defender help protect my Home water system while Im away to and. Solve the issue code remains after trying all of these steps, you have to pentair alarm code and hold up. Questions, let us know in the comment below get exclusive pool heating tips, time-saving pool care,! The mode button on the Link2O app are moving to the Pentair Home app via WiFi thereafter. And start scheduling your desired routines the heat that your heat pump Pentair ULTRATEMP owner!, Im getting 128 R14 and then shuts off for easy pool systems. Get the heater is open, and there is a checkup of your sanitizer and... Adequate airflow via the blower is restored within 60 seconds after the problem the heater will lockout!